CallMateAI Call Center & Outbound Voice Agent
Your AI agent for outbound calls.
CallMate turns every outbound call into an intelligent business interaction. It speaks naturally across multiple languages, understands customer intent in real time, and takes action, from qualifying leads and booking appointments to answering queries, managing complaints and transferring calls to the right representative.
- Product
- CallMate
- Sector
- Call center
- Built for
- Teams that run outbound calling at scale
- Demo
- 2:07 · English, Arabic, Urdu
The process
How CallMate works
Built for scale, it combines LLM reasoning, real-time speech recognition and synthesis, RAG-powered knowledge, conversation memory and autonomous tool execution in one end-to-end voice AI system.
Step 1 of 5
Call
CallMate places the outbound call and speaks in the customer's language.
What it brings
Built to do the work,
not describe it.
- 98%
- intent-recognition accuracy in testing
- 4–7s
- end-to-end AI response, excluding telephony
- 01
Multilingual voice
Natural, human-like conversation across languages.
- 02
Real-time intent recognition
98% accuracy in testing, while the customer is still talking.
- 03
Barge-in handling
Customers can interrupt, and the conversation keeps up.
- 04
Autonomous actions
Bookings, support requests and call transfers, done on the call.
- 05
Conversation memory
Context carried through, so every interaction stays consistent.
- 06
Grounded answers
RAG over verified business information, not a model's guess.
- 07
High concurrency
An architecture built for large-scale calling operations.
- 08
Live dashboard
Campaigns, customers, calls and outcomes, managed in one place.
Built from
6 building blocks,
one chain.
CallMate runs on RohaTech's core AI capabilities, connected in sequence from input to action.
- 01Input
Listen
Multilingual voice and speech across phone, web and mobile.
- 02Input
Understand
Intent, documents and enterprise knowledge.
- 03Judgement
Reason
Models, rules and business context together.
- 04Execution
Act
APIs, applications and workflows.
- 05Execution
Communicate
Voice, web, mobile and outbound.
- 06Control
Escalate
Human-in-the-loop wherever judgement is required.
Listen → Understand → Reason → Act → Communicate → Escalate
The same building blocks, other workflows
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The portfolio
All 9 products, running.
Every demo, in every language it ships in.
The next step
Bring us the challenge.
We'll build what solves it.
We scope one workflow with your team, build it against the systems you already run, prove it on numbers you already trust, then scale what works.
Let's start the conversation →